Return Policy
At Diamond Performance, we want you to shop with confidence. If you are not fully satisfied with your purchase, we’re here to help.
Returns
Items can be returned within 14 days of delivery.
To be eligible for a return, products must be unused, in their original condition, and with all tags/packaging intact.
Customized or personalized items may not be eligible for return unless they arrive damaged or defective.
Exchanges
If you ordered the wrong size or product, you may request an exchange within the return window.
Exchanges are subject to product availability.
Refunds
Once your return is received and inspected, we will notify you by email.
Approved refunds will be issued to your original payment method within 7–10 business days.
Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost to you.
How to Start a Return
To initiate a return or exchange, please contact us at:
📧 info@diamondperformance.com
📞 +92 308 7860 999
Please include your order number and reason for return in your message.